Frequently Asked Questions

Buy tickets for music, comedy, theatre, film, festivals and much more - with the best service in UK ticketing
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We do not post out tickets. See faqs for more info.

I want to buy tickets

I already have tickets


How do I pick up my tickets at the venue? » 

Our tickets are slightly different. Rather than sending a physical ticket to you in the post we give you a unique booking reference which is displayed on your screen once you have purchased your tickets.

We also email you confirmation of your booking along with your reference shortly after your order has gone through. However the booking reference itself, along with some ID is all you'll need to gain entry to the event (See 'What ID do I need to bring with me?').

PLEASE NOTE: You do not need to print your confirmation email - and it's more than 400 times better for the environment if you don't (see here)

No, it's none of those things above. I need help with something else.