Frequently Asked Questions

I want to buy tickets


Why can't I save tickets in my basket?

If you get a 'Basket empty' message every time you add tickets to your basket, you need to make sure your browser is set to accept session cookies.

We use 'session cookies' which track your browser session. These don't permanently store any information on your computer but do allow us to recognise your basket and its content whenever you're logged in to your WeGotTickets account. Please click here for further information.

I already have tickets

No, it's none of those things above. I need help with something else.

Simple, honest ticketing.

In the sometimes murky world of ticket sales, WeGotTickets are the box office the nation trusts to be the good guys.
  • Instant e-ticket delivery

    Our tickets are delivered to your inbox, not by snail mail.

  • Affordable, transparent fees

    We won't rip you off to line someone else's pockets.

  • Amazing customer service

    Our support staff's award winning service won't let you down.

Find out more about WeGotTickets and our values.