Frequently Asked Questions

 
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I want to buy tickets

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My new password hasn't arrived » 

If you've requested a new password and it hasn't arrived it may be that the reset email has been diverted by a 'junk mail' or 'spam' filter, so it is worth checking those folders. We also recommend checking your email account settings and, if possible, updating them to allow emails from tickets@wegottickets.com. There are instructions on how to do this on most popular email providers at www.WeGotTickets.com/whitelist.

I already have tickets

No, it's none of those things above. I need help with something else.