Frequently Asked Questions

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I want to buy tickets

I already have tickets

No, it's none of those things above. I need help with something else.


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Not that we wouldn't love to hear from you, but have you read through our FAQs? Most queries can be answered from here. However, if you've had a good read through those and your question is still unanswered then please do get in touch -
   Help! I need somebody - contact our Support department.

Please note that our office hours are 9.30am to 5.30pm, Monday to Friday, and, while we endeavour to deal with every query as quickly as possible, you should allow one working day for us to reply. If you have a question outside of our office hours we would advise contacting either the venue or the event organiser directly.

If you have a specific question about the event or venue, it may be worth contacting the event organiser or venue directly, as this is likely to be the quickest way to get your question answered. You should find contact details for most venues and event organisers at the bottom of the event page you're interested in attending.