Frequently Asked Questions

Where concessionary tickets are listed, these can be purchased by:

  • Seniors 65 and over
  • Students
  • Children 14 and under [under 5s go free!]
  • Jobseekers

Carers Tickets?

Carers of those with a disability, learning difficulties or special needs can attend our events for FREE please

Contact Nomad Cinema
when booking if required.

Just like The Lexi Cinema, The Nomad financially supports the fantastic work of trailblazing charity, The Sustainability Institute.
Find out more...

I want to buy tickets

I already have tickets

Close

I think I just bought tickets, but I'm not sure if my order has gone through. » 

Don't panic - and don't order again until you've worked out whether the first transaction went through successfully.

The easiest way to check whether your transaction went through is to log in to your WeGotTickets account and click on 'my tickets. From here you can see details of the tickets you've bought and re-send confirmation emails to yourself.

If your tickets are not listed here, it may be that you have duplicate accounts after registering more than once. If you think this might be the case, please contact our Support department from here.

If you did not receive your confirmation email, please check your spam or junk mail folders as it may have been filtered there. To make sure you receive important emails from us please add tickets@wegottickets.com to your Contact List or Safe Sender/White List. Please see here for more info on how to do this.

Please note that successful booking references will always begin with a lower case 't' and look something like this: t01231613231692, or t01231613231692b1.

No, it's none of those things above. I need help with something else.