Frequently Asked Questions

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I want to buy tickets


Why can't I save tickets in my basket? » 

If you get a 'Basket empty' message every time you add tickets to your basket, you need to make sure your browser is set to accept session cookies.

We use 'session cookies' which track your browser session. These don't permanently store any information on your computer but do allow us to recognise your basket and its content whenever you're logged in to your WeGotTickets account. Please click here for further information.

I already have tickets

No, it's none of those things above. I need help with something else.