Frequently Asked Questions

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I want to buy tickets


My new password hasn't arrived » 

If you've requested a new password and it hasn't arrived it may be that the reset email has been diverted by a 'junk mail' or 'spam' filter, so it is worth checking those folders. We also recommend checking your email account settings and, if possible, updating them to allow emails from There are instructions on how to do this on most popular email providers at

I already have tickets

No, it's none of those things above. I need help with something else.